How to Cancel a SiriusXM Subscription

To cancel a subscription billed directly by SiriusXM, use its online Chat feature or call Listener Care and ask to cancel your subscription and stop automatic renewal. If another provider bills you, cancel through that provider instead. Check your renewal date before starting, and finish by saving confirmation that the next paid term will not renew.

How SiriusXM Cancellation Works

Your cancellation route depends on who bills you, not which device you use to listen.

Check your latest subscription receipt or billing statement to identify the provider. A receipt is especially useful if you have separate car-radio and streaming subscriptions, or more than one account.

Deleting the app, signing out, removing a radio, or simply stopping listening does not cancel the subscription. Removing a payment method is not a substitute for cancellation, either. The task is to end the correct subscription’s future billing, not merely to stop using the service.

How to Cancel Directly With SiriusXM

Who Bills You	Where to Cancel	What to Check
SiriusXM	Your SiriusXM account’s available cancellation controls or Listener Care	Match the subscription to the correct plan or Radio ID
Apple	Your subscription settings	Use the account shown on the receipt
Google Play	The provider’s subscription settings	Use the account that purchased the subscription
Another provider	That provider’s subscription-management service	Identify the provider from the purchase confirmation

Step 1: Review Your Account and Renewal Date

Open siriusxm.com/myaccount and sign in. If you have never registered for online access, have your SiriusXM account number ready.
Find the subscription you want to cancel. Note the account number, plan name, and associated Radio ID or ESN if it is a vehicle subscription.
Check the upcoming renewal date and whether other subscriptions remain on the account.

For an automatically renewing Self-pay Subscription Plan, complete cancellation prior to renewal, under SiriusXM’s self-pay cancellation provisions. Do not wait for the next term to appear on your statement before making the request.

If renewal is approaching and you cannot access the account, contact support with your account details rather than letting a login problem delay cancellation.

Step 2: Check the Full Renewal Bill

Find the Renewal Charges section in your activation confirmation.
Compare it with any newer renewal notice and the amount currently shown in your account.
Distinguish the package price from the total expected charge.

For the Music & Entertainment subscription in SiriusXM’s 2022 activation confirmation, the renewal package rate was $17.99 per month, while the estimated total renewal charge was $23.37 per month, including fees and taxes. These are historical figures for that subscription, not a current price range or a quote for your account.

Your total can differ because of the number of radios, plan or service changes, prorating to the billing cycle, current rates, fees, and state or local taxes. The Renewal Charges section is the starting point; a newer renewal notice may reflect subsequent changes.

You do not need to negotiate or calculate potential savings before canceling. This check simply helps you identify which upcoming charge you intend to prevent.

Step 3: Submit the Cancellation Request

Open the subscription’s management controls in your account. If a self-service cancellation option is available, follow its prompts through to the final confirmation screen.
If no usable cancellation option appears, use SiriusXM’s online Chat feature or call Listener Care at 1-866-245-7234. If your current signed-in account provides a different contact route, use that one.
Identify the exact subscription you want to end and state that you want automatic renewal stopped.

For a conversation with an agent, use a direct request:

> “Please cancel the SiriusXM subscription associated with this account and Radio ID, and stop its automatic renewal. Please confirm the service end date and any final charge or refund.”

If you want service to end immediately rather than continue through the paid term, say so and ask how that choice affects your balance. Do not assume that immediate cancellation and turning off renewal have identical billing consequences.

When using chat, keep the conversation open until the agent confirms completion. A message acknowledging your request is not necessarily confirmation that cancellation has been processed.

Step 4: Save the Completed Cancellation

Get the effective service end date and confirmation that the subscription will not renew.
Ask whether any final charge, credit, refund, or cancellation-related fee applies to your particular plan.
Save the confirmation email, reference number, final screen, or chat transcript.

Do not assume that unused service will automatically produce a prorated refund. Refund treatment depends on the applicable subscription terms and billing provider. If a refund is approved, record the amount and the expected payment method and timing supplied by the provider.

For phone cancellation, write down the date of the call and the confirmation number, and request written confirmation. Keep your account access so you can review any remaining transactions.

How to Cancel an App-Store Subscription

App-store subscription cancellation methods apply only when the store actually bills you. Having the SiriusXM app installed on a phone is not enough to establish that.

Apple-Billed Subscriptions

On your iPhone or iPad, open Settings > [Your Name] > Subscriptions.
Select the subscription, then choose the available cancellation option.
Complete any confirmation prompts.
Check the resulting expiration or cancellation message and save a screenshot.

If there is no cancellation button and the page displays an expiration message, renewal may already be turned off. Verify the displayed status rather than purchasing another subscription.

If SiriusXM is missing, check the original receipt. You may be signed into a different account, or the subscription may be billed directly by SiriusXM.

Google Play-Billed Subscriptions

Use the account that purchased the subscription.
Open your subscription settings.
Select the subscription and complete the available cancellation prompts.
Verify the canceled status or displayed service end date, then save the confirmation.

If the subscription is missing, check the purchase receipt before contacting the billing provider.

Subscriptions Billed by Another Provider

Open the provider’s subscription-management page, select SiriusXM, and complete the available cancellation process. Save the resulting cancellation status and service end date.

If the subscription is not listed, use the contact details on the purchase receipt to ask that provider to cancel it. Finish by obtaining confirmation that future renewal is disabled; a general support ticket alone does not establish that billing has ended.

Free Trials, Sold Cars, and Multiple Radios

Free trials, sold or traded vehicles, and multiple radios can require different cancellation requests, so confirm which subscriptions will remain.

Free Trials and Introductory Offers

A trial scheduled to expire without payment is different from an introductory subscription that converts to a paid renewal. Check the offer confirmation for payment authorization and the rate that applies afterward.

If those terms are unclear, ask the billing provider whether a paid term is scheduled. If you do not want one, explicitly request that it be canceled and obtain confirmation of no future renewal. Do not assume that an offer labeled “free” cannot lead to a later charge.

Sold or Traded Vehicles

Selling or trading a vehicle does not itself send a cancellation request to SiriusXM. Identify the subscription associated with the old vehicle’s Radio ID so the correct service is removed.

If you want to keep SiriusXM in a replacement vehicle, ask about a transfer rather than requesting cancellation of everything on the account. Confirm what will happen to the old radio, the new radio, and any associated streaming access before approving the change.

You do not need to physically remove the car radio to stop subscription billing.

Multiple Radios and Streaming Plans

Specify whether you want to cancel one radio, a separate streaming subscription, or every paid subscription on the account.

Ask which services will remain afterward and what their total renewal charge will be. A confirmation for one subscription does not establish that all other subscriptions have ended. Likewise, do not assume that streaming access is separately billed just because it has its own login.

What to Do if Cancellation Gets Stuck

Decline alternative plans, resolve account-matching problems with support, and keep cancellation confirmation when cancellation or billing remains unresolved.

Repeated Retention Offers

If you have decided to cancel, you can decline alternative plans without discussing each one:

> “No, thank you. Please do not change this subscription to a different plan. Please complete the cancellation and provide confirmation.”

If the conversation continues without a clear result, ask for a supervisor or an agent who can complete the request. Keep the transcript or notes showing when you first requested cancellation.

If you switch from chat to phone, state that an earlier request remains unresolved. Do not assume the first conversation ended the subscription unless you received a completed cancellation confirmation.

Use password recovery if the account is yours but you cannot sign in. If that does not resolve access, contact support with the account email, account number, and relevant Radio ID when available.

Ask the agent to identify the subscription before changing anything. This is particularly important when an old email address, a replacement vehicle, or multiple accounts could lead to cancellation of the wrong service.

Complete the request while you have support connected.

Charges After Cancellation

First compare the charge date with the confirmed cancellation date and any disclosed final balance. A charge may involve a renewal that had already occurred, another active subscription, or a cancellation that was not completed.

Contact the billing provider with your confirmation and request a written explanation and correction. If the provider cannot resolve a charge you believe is unauthorized, ask your card issuer about its dispute process and supply the cancellation records.

For an unresolved cancellation or billing complaint, your state consumer-protection office is another escalation option. Disputing a payment does not, by itself, cancel an active subscription.

How to Confirm Your SiriusXM Cancellation

A successful cancellation prevents the next paid renewal; it does not always stop playback immediately.

A canceled streaming-radio subscription may continue to provide service without additional charges.

Use account and billing records to verify the outcome:

Account check: Reopen the relevant subscription and look for a canceled, expiring, or non-renewing status consistent with your confirmation.
Subscription check: Make sure the confirmation identifies the radio or plan you intended to cancel, and review any services left active.
Billing check: Review the statement for an unexpected new charge.
Refund check: If a refund was promised, verify that it arrives in the agreed amount and through the stated payment method.

If the account still displays an upcoming paid renewal, contact the billing provider with your saved confirmation rather than relying on the radio or app to reveal the problem.

Keep your records until any final charges and refunds are reconciled, and set a reminder to check a later statement.

Frequently Asked Questions

How Can I Negotiate a Lower SiriusXM Rate?

Ask Listener Care whether a lower-cost plan or promotional offer is available for your account. Before accepting, get the total price including fees and taxes, the promotional term, the subsequent renewal price, and any restrictions. Accepting a replacement offer keeps the subscription active, so obtain confirmation of the new terms rather than treating the conversation as a cancellation.

What Is the $2.99 SiriusXM Deal?

Do not assume a $2.99-per-month SiriusXM offer is available to every subscriber or lasts indefinitely. Before accepting an offer at that price, confirm eligibility, the promotional term, included service, fees and taxes, and the full renewal price. The headline price alone is not enough to compare it with your existing subscription.

Can I Get a Free SiriusXM Trial After Canceling?

Canceling does not guarantee eligibility for another free trial. Availability depends on the terms of the current offer and whether your account, vehicle, or device qualifies. Before enrolling, confirm whether payment details are required and whether the trial ends automatically or converts to a paid subscription.

Can you cancel SiriusXM online or by phone?

Yes. SiriusXM’s cancellation information lists its online Chat feature and Listener Care at 1-866-245-7234 as ways to cancel. If you have an automatically renewing Self-pay plan, submit the cancellation before the renewal date. You can also use siriusxm.com/myaccount to manage your account online.